Need help with Pure Air: Quality & Weather? Reach out any time — real questions get real answers.
Email zzeid.exe@gmail.com and we'll get back to you as soon as possible.
Why does air quality say "Moderate" for a pollutant that seems low?
Each pollutant — PM2.5, PM10, ozone, NO₂, SO₂, and CO — has its own concentration thresholds, since they
affect the body differently. A pollutant can be "Moderate" even while the overall AQI number looks fine,
which is exactly why Pure Air breaks each one out individually instead of showing a single number.
Why is my city's data missing or blank?
Pure Air needs a network connection to fetch fresh weather and air-quality data from Open-Meteo. If you're
offline, the app shows your last cached reading with an "as of" timestamp — pull to refresh once you're back
online.
Why don't I see a Sea Level & Waves card?
That card only appears for coastal cities where marine data actually exists — it's hidden automatically for
inland locations.
How do I switch between US and European AQI?
Use the segmented control at the top of the Air tab, or set your default under Settings → Air Quality
Standard.
See the Privacy Policy — Pure Air collects no personal data and has no account.